Build adaptive fraud protection workflows using low-code/no-code Flow Builder

Who is affected: Fraud teams, product teams, risk analysts, and operations leaders managing risk based decisioning logic via API integration
Products affected: Phone ID and Intelligence

Changes

• Flow Builder feature launched on the Protect Platform: This new feature enables you to create, customize, and manage risk based decisioning logic using Phone ID and Intelligence alongside third-party data sources via API integration. Use the combination of Phone ID and Intelligence with external signals (e.g., KYC providers, IP reputation APIs, device fingerprinting tools) to increase decision accuracy.
• A no-code/low-code solution that speeds up decision making workflows: Flow Builder, as a no-code/low-code feature, allows your fraud teams, product teams, risk analysts, and operations leaders to create and manage complex workflows without writing code, so that they can accelerate and improve decision-making precision while reducing reliance on engineering resources.
• Enhanced usability for non-technical users: Drag and drop flow creation allows your fraud analysts, risk managers, and other non-engineers to build complex decision trees without writing code. From there, your developers can implement the flows created by their colleagues in their applications with just a few steps. Flow Builder also reduces dependence on development teams, enabling faster iteration and experimentation.
• No Advanced learning required: Ready to go templates available in Flow Builder make it easy for you to implement flows as soon as you sign into the Protect Platform.
• Faster time-to-market: You can deploy new risk logic and workflows in hours instead of weeks to adapt quickly to emerging fraud patterns or regulatory requirements.
• Easy integration with third-party tools: Flow Builder natively supports external APIs to enable seamless integration of any service without deep development work. This encourages robust workflows, data enrichment and multi-source validation.
• Work with multiple risk signals: Use the drag and drag controls in Flow Builder to combine multiple risk signals, test decision strategies, and adapt instantly to emerging threats or shifting regulatory environments.

How this may affect you

• Select regional availability: The Protect Platform and Flow Builder are currently available for customers with end users in select countries. To find out if Flow Builder is available in your region, contact a Telesign expert. Available for full-service accounts only.

Additional information

• If you are new to Telesign OR have questions regarding Flow Builder or the Protect Platform, please contact us.