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Intelligence Cloud support in SDKs

January 30th, 2026

Who is affected: Intelligence customers using SDKs
Products affected: SDKs
SDKs release date: February 10, 2026

This update introduces Intelligence Cloud support across all supported SDKs, following the earlier Intelligence Cloud API launch. This version of Intelligence has significantly lower latency and enhanced security, reliability, and scalability.

Changes

By February 10, new versions of all supported SDKs will be released, including:

  • Intelligence Cloud support: Intelligence Cloud will be supported in the newly released versions of Java, C#, PHP, Ruby, Python, Node.js, and Go SDKs.
  • Removal of Intelligence on-prem support: Intelligence on-prem is removed from these SDKs.
  • Removal of GET-based Intelligence methods: Intelligence HTTP GET requests are no longer supported in Intelligence Cloud. As a result, the legacy GET-based method has been removed from the SDKs.

How this may affect you

New customers: New customers can install the latest SDK version in their preferred language once released and integrate as usual.

Existing customers:

  • SDK update required: All customers using Intelligence through SDKs should upgrade to the latest SDK versions, which will be available starting February 10. Package manager links for each SDK will be added to this changelog post once the new SDK versions are released.
  • Review which method your integration relies on:
    Note: Method names and syntax vary by SDK language. Refer to the SDK implementation or examples for exact usage.
    • POST-based method (no change required): If your integration uses score methods from the ScoreClient class, no changes are required beyond upgrading the SDK.
    • GET-based method (action required): If your integration uses score methods from the PhoneIdClient class, your integration relies on a method that is not supported in Intelligence Cloud and is removed from the SDKs. To migrate:
      • Ensure a ScoreClient instance exists in your integration. If not, create one.
      • Replace calls to PhoneIdClient score methods with the corresponding ScoreClient score methods.
      • Successful responses remain unchanged. However, error responses may slightly differ when using the POST-based method. Review the Intelligence Cloud documentation to confirm your integration correctly handles all response fields and adjust it if needed.
      • All other methods in PhoneIdClient remain unchanged and continue to be supported.
  • Upgrading from older SDKs: If you have not upgraded your SDK in a long time (for example, from an early major version), additional changes from previous releases may also apply. We recommend reviewing the release notes for all intermediate SDK major versions to identify whether any additional adjustments may be needed.

Additional information

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