added

Verify API - New template parameter and new feature guides added

Who is affected: Verify API customers
Products affected: Verify API

Changes

  • New parameter: The message_template parameter was added to Create a verification process. Declare a template once for the entire verification process. The template is available for use on all channels. If a template isn't specified, Verify API will use a default template. Contact our Customer Support Team to assist you in creating a template before using this parameter.

  • New template specification guide: We added a new guide, Verify API - Specify Verify API template which explains step-by-step how to specify a Verify API template using this new parameter.

  • New verification policy and fallback time: Our new guide explains how to use verification_policy when you create a verification process. The guide also discusses default verification methods, fallback times, and restrictions when using the verification policy feature.

  • Fixed routing by country: We added a new guide which discusses this feature. Fixed routing by country allows you to manage verification methods for each country, providing enhanced control and flexibility. Contact our Customer Support Team to set up specific routing preferences.

  • Code validity: This feature, which is discussed in this new guide, allows you to specify the length of the code validity duration, maximum number of attempts, and the length of the code generated by Telesign for any one-time passcode (OTP) method you use. Contact our Customer Support Team to enable this feature and change the default values.