added

Viber verification messages added to Messaging

Who is affected: Customers using Messaging
Products affected: Messaging (Viber)

Changes

  • Viber verification messages added: Viber now supports verification messages, a new message type designed for sending one-time passwords (OTP) using Viber's pre-designed and pre-approved template. Learn more about how to send Viber verification messages.
  • Localization supported: Viber verification messages can be sent in one of 33 languages which can be selected when sending the message.
  • Fallback channels supported: To ensure that your verification messages reach end users that may not have Viber, Messaging provides the option to specify fallback channels when using Viber verification messages.
  • Transaction Callback Service supported: Use Transaction Callback Service with Viber verification messages to receive delivery status updates for your requests.
  • Get transaction status supported: You can also use Get transaction status to get the delivery status and other details for your Viber verification transactions.

How this may affect you

  • Potential for reduced costs: By sending messages using this type of transaction, you could get the lowest rate for domestic traffic compared to SMS and other Viber business message types.

Additional information