Receive template management callbacks

🚧

CAUTION:

As part of our ongoing platform improvements, we will be performing a scheduled system upgrade that will temporarily affect our Template Management API's endpoints.

During this time, requests sent to the affected endpoint may fail or return an error response. All other platform services and API endpoints will remain fully operational.

You will be able to create your custom messaging templates either by utilizing My Telesign Portal or by reaching out to the Customer Support Team or your dedicated Customer Success Manager.

This is a web service created by you, to receive notifications from Telesign. The details described here are for notifications from Telesign Messaging for template management requests. You can receive notifications from multiple Telesign services at the same endpoint.

Status codes

Status codeText stringDescription
3850Template successfully createdThis template has been successfully created and is ready for use.
3851Template approved by providerThis template has been successfully created by Telesign and approved by the channel provider and is ready for use.
3852Template rejected by providerThis template has been rejected by the channel provider.
3853Template successfully removedThis template has been successfully removed.
3854Template flagged by providerThis template has been flagged by the channel provider due to misuse.
3855Template disabled by providerThis template has been disabled by the channel provider.
3857Removal unsuccessful - provider temporary problemThe template removal has been rejected by the channel provider.
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Body Params
string
required
length between 32 and 32

The service's unique identifier for the original transaction this notification is related to.

string
required

The name of this template. This serves as a unique identifier per channel per customer.

string
enum
required

The channel that messages using this template are sent on.

Allowed:
language
array of strings

Abbreviations that specify the languages used in the text in your template. Required for WhatsApp templates. Not used for templates on other channels. See Supported Languages in Facebook's documentation for a complete list of valid abbreviations.

language
status
object
required

Contains properties related to the processing status of this transaction or send.

Response
200

OK

Language
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