Receive SMS Verify API Delivery Reports

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WARNING

Telesign introduced a new version of our SMS Verify API. The previous version was deprecated on 3/30/23 GMT. In the new version, some features (the 229, 230, and 233 statuses and the Verify Plus packages) are returned asynchronously in the Delivery Report. Please see the details in this Changelog post to ensure that your integration is accurate for the version of the API that you are using or it may break.

This is a web service created by you, to receive delivery reports (DLRs) from the Telesign SMS Verify API. You can receive callbacks, including DLRs, from multiple Telesign services at the same endpoint.

Status codes

Status codeAssociated text stringDescription
200Delivered to handsetThe SMS was delivered to the end user's phone. (Final)
203Delivered to gatewayThe SMS was delivered to the gateway. If the gateway responds with further information (including successful delivery to handset or delivery failure), the status is updated. (Intermediate)
207Error delivering SMS to handset (reason unknown)The SMS could not be delivered to the end user's handset for an unknown reason. (Final)
210Temporary phone errorThe SMS could not be delivered to the handset due to a temporary error with the phone. Examples - phone is turned off, not enough memory to store the message. (Final)
211Permanent phone errorThe SMS could not be delivered to the handset due to a permanent error with the phone. For example, the phone is incompatible with SMS, or illegally registered on the network. This can happen when a phone number is blacklisted, or is incorrectly provisioned. (Final)
220Gateway/network cannot route messageThe network cannot route the message to the handset. (Final)
221Message expired before deliveryThe message was queued by the mobile provider and timed out before it could be delivered to the handset. (Final)
222SMS not supportedSMS is not supported by this phone, carrier, plan, or user.
229Message blocked by your requestTelesign blocked the SMS before it was sent. This is due to your prior submitted request to blocklist this phone number. Not returned here for customers pinned to the old version of SMS Verify.
230Message blocked by TelesignTelesign blocks a message if it is being sent to a phone number that is on a global blocklist. Not returned here for customers pinned to the old version of the SMS Verify API.
231Invalid/unsupportedThe content of the message is not supported.
233Message blocked due to high risk score.It was determined that the risk recommendation for the destination number is higher than the configured maximum risk recommendation. For that reason Telesign did not send the SMS. Not returned here for customers pinned to the old version of the SMS Verify API.
237Message blocked in requested countryYou requested that messages in a specific country be blocked, and the message was being sent to this country.
250Final status unknownThe final status of the SMS cannot be determined.
251Message successfully sent out for delivery, however final confirmation of delivery to handset was not received.Telesign successfully delivered the message through our gateway and it passed downstream. However, Telesign did not receive a delivery receipt within 12 hours of transmission. We cannot confirm delivery to the handset. The end user most likely did not receive the message.
292Queued by gatewayThe SMS gateway has queued the message.
295Status delayedThe status of the SMS is temporarily unavailable.
500Transaction not attempted.No SMS request was attempted.
501Not authorizedNo permissions for this resource, or authorization failed.
502Campaign errorThis error can be generated if there is a problem with the short code used.
503System Unavailable, Please try again later.Internal system error
504Carrier rejected - permanent errorThis error is generated if there is an error on the carrier or operator side that is permanent and the message should not be retried.
505Error on gateway - temporary errorThis error is generated if there is an error on Telesign's partner side that is considered temporary and the message can be retried.
506Error on gateway - permanent errorThis error is generated if there is an error on Telesign's partner side that is considered permanent and the message should not be retried.
507Invalid destination addressThere is a problem with the destination address used. Either the format is not valid, or the number is not associated with any carrier, or if MSC is used it does not know about this MSISDN.
508Invalid source addressThe message requires a source address. Verify that one is provided and correct.
509Parameters problemOne or more parameters used in the request is not supported.
510Message blocked by subscriber action or requestThe end user has blocked receiving SMS with their carrier plan or by request or from the particular short code used.
511Subscriber low on creditThe end user exceeded their spending limits and cannot receive SMS.
512Roaming errorEnd user cannot receive SMS because their device that receives the messages is roaming.
513Mobile number portability errorSMS failed because ported combinations are unreachable.
514Subscriber absentThe operator/carrier is temporarily unable to reach the end user.
515Suspected spamThis message is considered to be spam by carrier or operator.
517Selected DLT details for India not supportedThe DLT template ID or entity ID in the request cannot be found by the end operator.
518Message blocked due to high risk SIM swap indicator.The service determined that the SIM swap risk indicator for the destination number is higher than the maximum value configured for your account. For that reason Telesign did not send the SMS.
519Message not sent - requested SIM swap check could not be performed.The service could not perform the SIM swap check. This is because either the number is out of SIM swap coverage or information about the potential SIM swap event is missing.
520Content sent is not allowedThe content in this message is not permitted by the carrier.
521Requested Sender ID is not allowed for destinationThe Sender ID included in this request cannot be used to send messages to this destination phone number. The Sender ID may either be blocklisted for this country or needs to be added to a whitelist for this country.
599Status not availableThe system is unable to provide status at this time.
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