Products affected: Self-service portal

Changes

  • SMS transaction logs are now easier to access from the SMS product page in the self-service portal. Select the SMS transactions link on this page to view your recent SMS transactions by country, phone number, and Reference ID. The logs are searchable and include transactions from the past seven days. More specific status codes are also included with each record.

Fixes

  • None

New features

  • None

Additional info

  • None

How this may affect you

  • Faster and easier access to transaction logs in the self-service portal to assist with troubleshooting.

Products affected: All, SMS

Changes

  • None

Fixes

  • None

New features

  • Buy a phone number faster: You can now buy a phone number through our request form. Our team responds to these requests within 3-5 business days. (Add money to your wallet to access this feature.)
  • Manage SMS settings directly from the self-service portal: From your SMS product page in the self-service portal, you can now see and edit your callback URLs, blocked countries, throttle limits, and more by selecting the "Manage settings" button. (Add money to your wallet to access this feature.)

Additional info

  • None

How this may affect you:

  • Enjoy these new ways to manage your account!
A screenshot of the new Manage settings button in context.

The new "Manage settings" button in context.

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NOTE:

This post was edited on 3/27/23 to link to the correct form.

Products affected: Score

Changes

  • After a review of the quality, reliability, and availability of data sources, we removed P2P reason codes and the associated data from our Score product.

Fixes

  • None

New features

  • None

Additional info:

  • As of Dec. 1, 2022, Telesign products only return the insights reason code 30201 (No P2P data analyzed) in the ā€œp2pā€ package. You should no longer expect any other P2P codes. By focusing more on A2P analysis, we improved the latency of calls to Telesign Score by more than 35%.

How this may affect you:

  • You should no longer use P2P codes other than 30201 in your Score integration.

Products affected: Developer Portal

Changes

  • None

Fixes:

  • None

New features

  • Added Changelog to Developer Portal.

Additional info

  • None

How this may affect you

  • You now have a central place to track updates to all Telesign products, including new features, changes to API contracts, deprecation announcements, and more.