Voice - Record a call

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NOTE:

To add this product to your account, contact a Telesign expert. This product is available for full-service accounts only.

This page explains how to use Telesign Voice to record a call.

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NOTE

Telesign calls have a maximum call duration of four hours. You can also set a shorter maximum for an individual call.

Pause recording

Use the [record_pause](/enterprise/reference/voice-actions#record_pause) Action to pause a recording that you have started.

Resume recording

Use the [record_resume](/enterprise/reference/voice-actions#record_resume) Action to resume a recording that you have paused.

Start recording

Use the [record_start](/enterprise/reference/voice-actions#record_start) Action to begin recording a call.

Stop recording

Use the [record_stop](/enterprise/reference/voice-actions#record_stop) Action to stop recording a call.