Messaging - Supported languages for WhatsApp templates

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NOTE:

To add this product to your account, contact a Telesign expert. This product is available for full-service accounts only.

Be sure that you are using the correct language table. This page is for customers using the WhatsApp with Messaging. See this list for language tables for other products.

Telesign supports the languages in the table below for use with the Messaging templates for WhatsApp. This is a subset of the WhatsApp list of languages published by Meta.

To use a Messaging template for WhatsApp, you will need to use the associated supported language code (an abbreviation that specifies the language) for the language of the text in your template. This is required for WhatsApp templates and not supported for other templates. For more information about Messaging templates, see the links below the language table. Contact our Customer Support Team for assistance with your WhatsApp template.

Set the language code in the language field using this endpoint:

• POST https://rest-ww.telesign.com/v1/omnichannel/templates

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NOTE:

If an language code other than a supported language code is used, status code 3817 Invalid value for parameter language: {language} is returned.

If a language not received in the request, status code 3110 Invalid requestis returned.

These Messaging template endpoints will return the language code for the language used in the language field (see the HTTP 200 status):

• GET https://rest-ww.telesign.com/v1/omnichannel/templates
• GET https://rest-ww.telesign.com/v1/omnichannel/templates/{channel}/{name}

Supported languages

Messaging template reference pages

• Get Messaging template
• Get all Messaging templates
• Create Messaging template
• Delete template